Privacy Policy
This Privacy Policy (the “Privacy Policy”) serves to inform you of our policies and procedures regarding the collection, use and disclosure of the information we receive when you access and use all websites (the “Sites”), services, software, mobile applications (including without limitation mobile games), content, and all other products and services (all of the foregoing collectively and any of them, the “Services”) owned, controlled or offered, directly or indirectly, by CreateBetterGame Pte Ltd. or its subsidiaries and affiliates (“CreateBetterGame”, “we,” “our” or “us”). Users, account holders, customers, visitors, and others who download, access, use and/or subscribe to the Services (“you” or “User”) agree to the following Privacy Policy. The Privacy Policy is incorporated by reference into our Terms of Service, currently available at https://CreateBetterGamegames.com/term-of-service/ (the “Terms of Service”). By using the Services, you hereby warrant and represent that you have read, understand and agree to this Privacy Policy and the Terms of Service and that you are over 18 years of age. PLEASE DO NOT USE, INSTALL OR ACCESS THE SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.
PRIVACY SHIELD FRAMEWORK
CreateBetterGame transfers certain personal data to the U.S. and participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. CreateBetterGame is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework visit the U.S. Department of Commerce’s Privacy Shield List, available at: https://www.privacyshield.gov/list.
CreateBetterGame is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. CreateBetterGame complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, CreateBetterGame is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, CreateBetterGame may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, CreateBetterGame commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at: legal@CreateBetterGame.com. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
If your complaint is still not resolved through these channels, under certain conditions, more fully described on the Privacy Shield website here:
https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint
you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
SPECIFIC PROVISIONS FOR CALIFORNIA CONSUMERS
These additional provisions for California consumers apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires “businesses” collecting or disclosing personal information to provide notice and a means to exercise those rights.
● Categories of personal information collected in the preceding 12 months
● Business purpose for collection
● Third parties with whom we may share your information
Right to Know and Right to Delete.
For any of the personal information described above, you can request to know what personal information we collected, disclosed, used and sold, and request that we delete your personal information at any time. To exercise your right to know and right to deletion, please submit a request by emailing admin@CreateBetterGamegames.com with the subject line “California Rights Request”. We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. In certain circumstances, we may decline a request to exercise the right to know and right to deletion, particularly where we are unable to verify your identity.
Upon verification of your request, we will delete (and direct our service providers to delete) your personal information from our records, unless retaining the information is necessary for us or our service providers to complete the transaction with you, detect security incidents or fraud, fixing errors, exercise free speech or another right provided by law, comply with legal obligations, or other internal and lawful uses.
Right to Opt Out of Sale
CCPA gives you a right to direct a business that sells your personal information to stop selling your personal information and to refrain from doing so in the future. We do not sell any of your personal information and will require our service providers not to sell your personal information.
You also have the right not to be discriminated against for exercising any of the rights listed above.
If you are a California resident seeking to exercise your rights under the CCPA or have any questions or concerns, please email us at admin@CreateBetterGamegames.com. In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf where (i) you provide sufficient evidence to show that the requestor is an authorized agent with written permission to act on your behalf and (ii) you successfully verify your own identity with us.
We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
SPECIFIC PROVISIONS FOR EU INDIVIDUALS
Accessing and Correcting Your Personal Information. At any time, you may contact CreateBetterGame at the address provided in the “Contact Us” section herein and request to access the personal data that CreateBetterGame holds about you. CreateBetterGame may need to ask you to provide certain information to make sure you are who you claim to be. If you find the information on your account is not accurate, complete or updated, then please provide CreateBetterGame with the necessary information to correct it.
Withdrawing Your Consent. Contact Us if you would like to withdraw your consent to the processing of your personal data. Exercising this right will not affect the lawfulness of processing based on consent before withdrawal.
Erasing or Restricting Access to Your Information. You may request to delete or restrict access to your personal data. We may postpone or deny your request if your personal data is in current use for providing Services or for other legitimate purposes, in which case we will let you know if we are unable to do so and why.
Transferring your Personal Data (Otherwise known as Your Right to Data Portability). You have the right to receive your personal data that you have provided us in a structured, commonly used and machine-readable format and the right to transmit that data to another party of your choice, where technically feasible. However, this right shall not apply where it would adversely affect the rights and freedoms of others.
Right to Make Complaint: if you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
If you have any concerns about the way we process your personal data, you are welcome to contact our data protection officer at admin@CreateBetterGamegames.com or write to us at the address set forth in the “Contact Us” section. We will look into your request and make good-faith efforts to resolve any concerns you may have.
SECURITY
We understand the importance of privacy and security to our Users and have made them a priority. CreateBetterGame uses a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure and trains CreateBetterGame employees on privacy and security issues. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your Personal Information for improper purposes, and we do not promise that your Personal Information or private communications will be protected from unauthorized disclosure or use. CreateBetterGame is not responsible for the actions of those who obtain your content in this manner. CreateBetterGame cannot guarantee your safety and security and you should be aware that submitting any information and using the Services is done at your own risk. Please do not provide any privileged information on the Sites or when using the Services.
CHILDREN
While we allow minors under 13 (and in certain jurisdictions under the age of 16) to use the Services, only parents, legal guardians, or other adults are allowed to make purchases through our Services.
We may not knowingly collect information that includes Personal Information of children under the age of 13 (and in certain jurisdictions under the age of 16). If we learn that we have collected any Personal Information from children under 13 (and in certain jurisdictions under the age of 16), we will promptly take steps to delete such information. We urge parents to monitor their children’s use of all digital media.
With proper authentication, a parent or legal guardian always has the right to review the Personal Information we may have collected and stored about their child, request deletion of such Personal Information, or refuse to allow further collection or use of such information by CreateBetterGame. Please keep in mind that a request to delete such information may limit your or the child’s access to all or a portion of the Services. If you believe that a child under 13 (and in certain jurisdictions under the age of 16) might have provided us with Personal Information without your permission, or if you wish to view, request deletion of, or prohibit further collection of information about your child, please contact us at admin@CreateBetterGamegames.com.
MANAGING YOUR PRIVACY
We keep your data on your behalf and for your benefit. You can correct or delete your account information by following the instructions on the Services or by e-mail at admin@CreateBetterGamegames.com which you may also access for further assistance and questions regarding the Privacy Policy or for a copy of your account data. If you cancel your account or request us to delete Your Information, CreateBetterGame will limit its access to personally identifiable data to perform what is requested by you and will delete information accessible to CreateBetterGame within thirty (30) business days.
JURISDICTION
By using the Services, you agree that the handling of your personal information and any communication through the Services will be governed by the laws of Singapore.
CHANGES TO THE PRIVACY POLICY
Our security and Privacy Policy are periodically reviewed and enhanced as necessary. This Privacy Policy might change as we update and expand the Services. We will endeavour to notify you of these changes by email/mobile application but will not be liable for any failure to do so. We also encourage you to review this Privacy Policy periodically. If you do not understand any of the terms or conditions of any of our policies, you may inquire regarding the same via email at admin@CreateBetterGamegames.com. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change.
CONTACT US
If you have any concerns or questions about this Privacy Policy, please contact us at admin@CreateBetterGame.in